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How much time is required for shipping ? |
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Items are shipped out within 2 working days of cleared payment received. You can track your order on your home page and leave feedback. |
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What are your shipping charges? |
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AVAIL OF DEIDAA'S INAUGURAL OFFER!! FREE SHIPPING AUSTRALIA WIDE!! FLAT AUD 10.00 SHIPPING FEE FOR OVERSEAS BUYERS!! |
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Why do I need to register? |
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Deidaa asks you to register/sign in before you make a purchase to minimise fraudulent use of Deidaa website. When you register, you automatically become a member of Deidaaratti, an exclusive mail club. As a member of Deidaaratti, you receive our newsletters (2-3 times a year) informing you of previews, events and promotional offers. You may choose not to receive the newsletter by selecting the 'unsubscribe' option or sending an 'unsubscribe' request to 'info@deidaa.com'. Deidaa respects your privacy and does not share her mailing list with third party. |
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Who are Deidaa ambassadors? |
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Deidaa ambassadors are enthusiastic, target driven, and self motivated
individuals who autonomously market Deidaa apparel and accessories. They
sell wholesale/retail to their network of clients, hold Deidaa parties and
exhibitons. If you wish to become a Deidaa ambassador or if you wish to
attend events organized by Deidaa ambassadors, please register your
interest on the Contact Deidaa page. Alternately, send an email to
info@deidaa.com with an expression of interest. Team@Deidaa will contact
you with further information. |
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Can I ask for additional information/photographs? |
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You can. Deidaa tries to describe a product as accurately as possible. However, if you would like additional information regarding a product or additional photographs of a product, post a request on the ‘Contact Deidaa’ page or send a request to info@deidaa.com. Team@Deidaa will address your query as soon as possible.
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What is your return policy?
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All Deidaa products come with a 21 day return guarantee. Any returned item must be received by us within this time. Items must be returned unused, unwashed, in their original condition and packaging with all tags intact.
You may either exchange the item or request a full refund. Delivery charges, if any, will not be refunded in case of a return and return postage is at the sender`s expense - should you request replacements for
returned items, you will not be charged again for delivery. Deidaa uses and strongly recommends registered post to ensure your goods arrives in perfect condition! |
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Who pays duties/taxes at port of destination? |
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Deidaa urges overseas buyers to check before purchasing whether you will be charged duties/taxes for imported goods. It is the responsibility of the buyer to pay duties/taxes that may occur at port of destination. Please call you local customs department for information. |
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How secure are my payment details? Do I have a non – card payment option? |
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Deidaa uses Paypal® for card payments. For more information on Paypal® copy and paste this link on your browser
https://www.paypal.com/au/cgi-bin/webscr?cmd=_protections-buyer-outside. None of your financial details are handled or stored on Deidaa’s site.
If you do not wish to pay by card, you may select the direct deposit option. If you select this option, team@deidaa will email an invoice to you with Deidaa’s bank details. Items will be shipped out within 2 working days of cleared payment received in Deidaa’s account.
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How do I become a 'Deidaa' stockist? |
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If you are a retailer and would like to stock 'Deidaa' apparel and accessories, please submit an expression of interest via the 'Contact Us' form. Team@Deidaa will promptly respond to your query and provide you with competitive wholesale prices (inversely proportional to quantities ordered) and reasonable terms of trade. We look forward to your custom. |
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